Privacy Policy

by admin

This Privacy Policy of personal data (hereinafter referred to as the Privacy Policy) applies to all the information that Olliviche S. R. O. (hereinafter referred to as the Operator, located on the domain name Olliviche.com), can receive about the User while using the website, programs, and products of Olliviche S. R. O. and its partners.

The operator is the Personal Data Administrator according to the meaning of the provisions of the General Data Protection Regulation of the European Union (GDPR).

  1. TERMS AND DEFINITIONS

1.1.The terms used in this Privacy Policy:

1.1.1. “Website” is a publicly available resource, through which the Order is made by the Client, open for free visual aсquaintance, owned by Olliviche S. R. O., and located on the Internet at: Olliviche.com.

1.1.2. “Website Administration” is employees authorized to manage the Website that act on behalf of the Operator and organize and (or) carry out the processing of Personal Data as well as determine the purposes of processing Personal Data, the content of the Personal Data to be processed, and actions (operations) performed with the Personal Data.

1.1.3. “Personal Data” is any information related directly or indirectly to a specific or identifiable individual (the subject of Personal Data).

1.1.4. “Personal Data Processing” means any action (operation) or a set of actions (operations) performed with Personal Data with or without the application of automation tools, including the collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of Personal Data.

1.1.5. “Confidentiality of Personal Data” is a mandatory requirement for the Operator or other person who has access to Personal Data to prevent its dissemination without the consent of a subject of Personal Data or the presence of other legal grounds.

1.1.6. “Website User (hereinafter referred to as the User)” means a person who has access to the Website via the Internet and uses the Website.

1.1.7. “Order” is a User’s request to receive the services selected on the Website and related to booking and purchasing the service at the desired price.

1.1.8. “Cookies” are a small piece of data, sent by a web server and stored on the User’s computer, that the web client or web browser sends to the web server each time in an HTTP request when trying to open a page of the relevant Website.

1.1.9. “IP Address” is a unique network address of a computer network node built on the basis of the Internet Protocol.

  1. GENERAL TERMS

2.1. The transfer of the User’s Personal Data to the Operator is a voluntary choice.

The use of the Website by the User implies acceptance of this Privacy Policy along with the terms of processing of the User’s Personal Data.

2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the Website.

2.3. This Privacy Policy applies only to the following Website: Olliviche.com. The Operator does not control and is not responsible for the third-party websites to which the User can be redirected by the links present on the Website.

2.4. The Website Administration does not verify the accuracy of the Personal Data provided by the Website User.

  1. SUBJECT MATTER

3.1.This Privacy Policy sets out the Website Administration’s obligations for non-disclosure and ensuring the confidentiality of Personal Data, provided by the User at the request of the Website Administration when registering on the Website or when placing an Order.

3.2. The Personal Data allowed for processing under this Privacy Policy is provided by the User by filling out registration forms on the Website and may include the following information:

3.2.1. last name, first name, and patronymic name of the User;

3.2.2. gender;

3.2.3. citizenship;

3.2.4. contact phone number of the User;

3.2.5. e-mail address of the User;

3.2.6. data from identity documents (number, issue date, expiration date, issuing authority);

3.2.7. the User’s place of residence;

3.2.8. payment card details (payment card number, CVC/CVV code, cardholder’s first and last name, issue date, card expiration date);

3.2.9. the User’s Content (comments that the User leaves on the Website);

3.2.10. other information that the User voluntarily leaves on the Website.

3.3. The Operator protects the following Data that is automatically transmitted when viewing ad blocks as well as visiting web pages featuring the tracking script of the system (‘pixel’):

— IP address and its country of registration;

— information from cookies;

— information about the browser (or other application that provides access to the display of ads);

— access time;

— an ad block’s web page URL;

— referer (the previous URL);

— other data kinds collected by third-party organizations’ web analytics services installed on the Website. This data is non-personal and is aimed at improving the User experience, enhancing the Website’s usability, and analyzing traffic.

This data is collected automatically, but one can prevent the sending of this data by disabling cookies in the browser through which the Website is accessed.

3.3.1. Disabling cookies may result in the inability to access those parts of the Website that require authorization.

3.3.2. The Operator collects statistics about Users’ IP addresses. This information is used to detect and solve technical issues as well as to monitor the lawfulness of accomplished payments.

3.4. Any other personal information not mentioned above (purchase history, browsers and operating systems used, etc.) is subject to safe storage and non-disclosure, except for the cases provided for in paragraphs 5.2. and 5.3.of this Privacy Policy.

3.5. To fulfill the Order, the Operator has the right to request additional information from the User, which may include confidential personal data, e.g., about the health status.

3.6. When the User books air tickets and/or purchasing additional services on behalf of third parties or for third parties, the Operator collects, processes, and transfers Personal Data and information provided by the User about these third parties under the same conditions as for the collection, processing, and transfer of Personal Data and information about the User. Moreover, by providing Personal Data and information about third parties, the User confirms that these persons are aware of these conditions, understand the consequences of these actions, and express their full and unconditional consent to the collection, processing, storage, and transfer of their Personal Data.

  1. THE PURPOSES OF COLLECTING THE USER’S PERSONAL DATA

4.1. The Website Administration may use the User’s Personal Data for the following purposes::

4.1.1. Identification of the User, registered on the Website, for placing an Order.

4.1.2. Providing the User with access to user-related Website sections.

4.1.3. Establishing feedback with the User, including sending notifications, requests related to the use of the Website and the provision of services, processing requests and applications from the User.

4.1.4. Determining the User’s location to ensure security and prevent fraud.

4.1.5. Confirming the accuracy and completeness of the Personal Data provided by the User.

4.1.6. Notification of the Website User about the Order status.

4.1.7. Processing and receiving payments as well as challenging a payment by the User.

4.1.8. Providing the User with effective client and technical support in case of problems related to the use of the Website.

4.1.9. Providing the User, with their consent, product updates, special offers, price information, newsletters, and other information on behalf of the Operator.

4.1.10. Email notification of the User about the booking status.

4.1.11. Sending the User the information about offers placed on the Website or the ones of the Operator’s partners that might be of interest to the User. If the User does not wish to receive such e-mail messages, they may unsubscribe from them.

4.2. The provision of services is not possible without the User providing all the necessary Personal Data.

  1. THE WAYS OF COLLECTING PERSONAL DATA

5.1. When booking or purchasing services, the User is asked to provide the following Personal Data:

— last name, first name, patronymic name (if any);

— gender;

— birth date;

— citizenship;

— data from identity documents (number, issue date, expiration date, issuing authority);

— contact phone number of the User and third parties, at the User’s choice;

— e-mail address;

— payment card details (payment card number, CVC/CVV code, cardholder’s first and last name, issue date, card expiration date);

This information is necessary for the booking and purchase as well as for further identification of the User.

5.2.Service providers, as well as any advertising networks that help the Operator provide relevant ads to the User, may use cookies, pixel tags, and other similar technical means to assess and track the User’s overall activity on the Website and third-party websites.

5.3. When the User uses the Website, the IP address of the User’s device is automatically identified and registered in the server log files along with the time of the User’s visit to the Website and its specific pages.

  1. THE WAYS AND TERMS OF PERSONAL DATA PROCESSING

6.1. The processing of the User’s Personal Data is carried out without any time limitation, in any legal way, including in personal data information systems, with or without the application of automation tools.

6.2. The User acknowledges the right of the Website Administration to transfer Personal Data to third parties, in particular, courier services, postal organizations, telecommunications operators, airlines, etc., strictly for the purposes described in section 4 of this document.

6.3. The User’s Personal Data may be transferred to the authorized state authorities only on the grounds and under a procedure established by law.

6.4. In case of loss or disclosure of Personal Data, the Website Administration informs the User about this event.

6.5. The Website Administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

6.6. The Website Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s Personal Data.

  1. OBLIGATIONS OF THE PARTIES

7.1. The User is obliged to:

7.1.1. Provide the Personal Data necessary for the use of the Website.

7.1.2. Update or supplement the provided Personal Data in case of changes in this information.

7.2. The Website Administration is obliged to:

7.2.1. Use the received information exclusively for the purposes specified in clause 4 of this Privacy Policy.

7.2.2. To ensure that confidential information is kept in secret, not to disclose it without the User’s prior written permission, and not to sell, exchange, publish, or otherwise disclose the User’s Personal Data, except for the cases provided for 6.2. and 6.3. of this Privacy Policy.

7.2.3. Take precautions to protect the confidentiality of the User’s Personal Data following the procedure usually applied to protect this type of information in the existing business practices.

7.2.4. To block the Personal Data related to a particular User from the moment of the address or request of the User, their legal representative, or competent authority for the protection of personal data subjects’ rights for the period of verification, in case of detecting false Personal Data or illegal actions.

7.2.5. Store the User’s personal information for the period of time necessary for the purposes specified in this Privacy Policy, unless a longer retention period is necessary in accordance with applicable law.

  1. LIABILITY OF THE PARTIES

8.1. The Website Administration that has not fulfilled its obligations is liable for losses suffered by the User regarding the illegal use of Personal Data in accordance with the legislation of the Czech Republic, except for the cases provided for in paragraphs 6.2., 6.3. and 8.2. of this Privacy Policy.

8.2. In case of loss or disclosure of сonfidential Information, the Website Administration cannot be treated responsible, provided that such confidential information:

8.2.1. Became public before its loss or disclosure.

8.2.2. Was received from a third party before it was received by the Website Administration.

8.2.3. Was disclosed with the User’s consent.

  1. ADDITIONAL TERMS

9.1. The Website Administration has the right to make changes to this Privacy Policy without the User’s consent.

9.2. A new Privacy Policy comes into force from the moment it is published on the Website unless otherwise provided by the new edition of the Privacy Policy.

9.3. Any complaints, suggestions, or questions about this Privacy Policy should be sent to the following email address: [email protected]

9.4. The current Privacy Policy is available on the following web page olliviche.com/privacy-policy/?lang=en. 

  1. CONTACT DETAILS:

Olliviche s.r.o.

Address: Jankovcova 1535/2a, Holesovice, 170 00 Praha 7, Czech Republic

ICO: 09767851

Tel: +420 605 745 562